About Lockout
If you enter incorrect password more than 5 times continuously in the login window,
your account is locked and the window below will be displayed.
If this window is displayed, you will not be able to view encrypted email, but you can unlock the lockout on your own by Forgot password.
If the above instruction does not work, please send a request for unlocking your account via the sender of encrypted email.
About contact email address.
On the actual window of lock out, there is an email address to contact for inquiry, but
it is for the unlock request in English (It does not respond to the inquiry in the other languages.)
and it may take 3 days to respond.