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AIG’s Purpose: Our promise protects against uncertainty and challenges and provides the confidence for tomorrow’s opportunities.

President and CEO
James Nash

In an environment that has never been more dynamic or complex, AIG is at the forefront of originating risk solutions. Our expertise enables businesses, institutions and individuals to overcome uncertainty, withstand challenges, and embrace tomorrow’s opportunities with confidence. AIG is here as your partner to deliver peace of mind and help you to thrive in an increasingly complex world.

As a focused global general insurance company with a culture of operational excellence serving customers all around the world, we draw upon our extensive network to provide the full range of general insurance products and services meeting the different needs of individual and corporate customers in Japan.

We also take great pride in our professional agency network of distribution partners who deliver value to customers by offering risk management and risk consulting services as well as AIG’s highly specialized risk solutions. Our professional agency network supports customers as they navigate an evolving landscape and helps position them for success and growth for years to come.

Complementing the value our professional agency network delivers, our claims professionals have extensive experience navigating complex risks while drawing upon the insights of AIG’s global claims expertise to ensure that behind every claim, there is a dedicated team of experts. Driven by our customer-centric mindset, our claims professionals are uniquely positioned to deliver on our promise to be there for individuals, businesses and communities in the moments that matter.

In everything that we do, our ability to deliver value to our customers and partners is a testament to our colleagues at AIG. Our ability to deliver innovative global solutions is grounded in having tremendous colleagues with a mindset of continuous learning, curiosity and improvement that fuels our performance-driven customer focus; and we are committed to creating an inclusive and high-performing culture to meet and exceed the needs of our diverse customer base.

As the insurance industry in Japan enters a new era, AIG enters an exciting new chapter with our 3-year Japan Strategy (2025-2027) and a strong focus on continuing to position AIG for future success in an increasingly complex world.

Forward We Go.